1 2 Previous Next 19 Replies Latest reply on Aug 8, 2014 11:28 AM by ansarias

    Agent loses the connection to the ePO 5.1 Server

    uelideschwert

      Hi Everybody

       

      I have set up a new Server with ePO 5.1. For testing I integrated a Computer to the ePO Server. The Agent installation went good and without error. The connection between the Agent and the ePO Server was successful and it was possible to download the DAT to the Agent. But when I checked the Agent on the Computer on the next day, there was an errror and the Agent lost the connection.

      So when i restart this three services on the Server, the Agent to Server Communication is working, but only for about one day.

      Services on the Server to restart:

      - McAfee ePolicy Orchestrator 5.1 Application Server

      - McAfee ePolicy Orchestrator 5.1 Event Parser

      - McAfee ePolicy Orchestrator 5.1 Server

       

      the error in the Agent Monitor on the Computer is:

       

      error in the communication between agent and epo server

       

      It is frustrating, every day I have to restart the services so that the Agent can communicate with the Server.

       

      I would be very gratful if you could help me

       

      kind regardds

      Jan

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