6 Replies Latest reply on Jul 28, 2014 7:32 PM by SafeBoot

    Missing operating system  EEPC 7.0.2


      Good Morning

      I am having the following problem on a Dell notebook that is encrypted with EEPC 7.0.2

      When I started the following error appears


      Missing operating system



      Then boot the disc EETECH Standalone and try to remove the EE but when authentic with the code of the day but the XML file and give me appears Remover





      ERROR EE120000



      Endpoint encryption is not currently active



      Then boot the barpe and try to extract the data and I have no access when I authenticate with XML error appears



      This file does not Appear to be related to the primary disk. Press OK to continue or cancel to abort authentication

      Any suggestions on how I can extract data



      Thank you