6 Replies Latest reply on Jul 28, 2014 7:32 PM by SafeBoot

    Missing operating system  EEPC 7.0.2

    ciberpuch

      Good Morning

      I am having the following problem on a Dell notebook that is encrypted with EEPC 7.0.2

      When I started the following error appears

       

      Missing operating system

       

       

      Then boot the disc EETECH Standalone and try to remove the EE but when authentic with the code of the day but the XML file and give me appears Remover

       

       

       

       

      ERROR EE120000

       

       

      Endpoint encryption is not currently active

       

       

      Then boot the barpe and try to extract the data and I have no access when I authenticate with XML error appears

       

       

      This file does not Appear to be related to the primary disk. Press OK to continue or cancel to abort authentication

      Any suggestions on how I can extract data

       

       

      Thank you