3 Replies Latest reply on Jul 31, 2014 7:08 PM by k3tg

    corrupted or broken anti virus scan

    neilaso

      i get my mcafee internet sercurity with my sky tv broadband  subscription .

      in the previous 2 weeks every time  mcafee was opened to run a scan the real time scan has flashed that real time scan is not on   ive had countless battles clicking it on only for it to turn its self off again immediately .

      ive followed instructions ived previously read  ie  downloading and runningthe virtual technician, that says it cant help    ive  then resulted  to  un installing running theother mcafee programme that completely cleans machine of all traces of mcafee (cant think of its name) then reinstalled with fresh download from sky. that worked for a day now its back to  real time scan off and not being able to turn it on again.whats happened