3 Replies Latest reply: Jul 31, 2014 2:18 PM by vimalnavis RSS

    HDLP - email protection rule with Request Justification?


      Hello all,


      I have created an Email Protection Rule  Content Category rule which is set to Block, Notify, and Request Justification when a Content Category Rule with key words is matched. At the DLP Policy level I have set Device Control and Full Content Protection and enabled Outlook Add-ins.


      When I upload a document that matches the Content Category rule or type matching content in the body of the email then click send, I receive the notification but I do not receive the justification prompt. (I have set up a similar Web Post Protection rule which does request justification when the Content Category rule is matched.


      Is there anything which I may have misunderstood on this Email Protection rule or anything I need to check.


      Many thanks