1 Reply Latest reply on Jul 4, 2014 3:00 PM by azharx

    Communication with ePO hanging up

    azharx

      Hello All,

       

      I am having an issue with my McAfee Agents (4.8 Build 1500).

       

      Environment:

      Main ePO -> Agent Handler -> McAfee Agents

       

      My Problem is that:

      while installing the agent on the servers, the server name appeared on the ePO correctly. However, the deployment of the Virus Scan Console also downloaded successfully but not the DAT version.

       

      While verifying the cmdAgent Logs (on UdaterUI), it shows that it is trying to connect to the ePO, discovers a task and then hangs up immediately.

       

      Note:

      All the necessary ports are open and tested, working successfully.

       

      Can anyone of you help me out of this issue?

       

      Thank you.

       

      Regards,

      Az