2 Replies Latest reply on Jun 26, 2014 6:41 PM by selvan

    Computer Dies when McAfee doing updates




      Can anyone help - my computer stops dead when ever McAfee starts down loading updates.


      Have tried to unistall and re install but it won't let me.


      Really frustrated   causing big problems as my daughter needs computer for homework.





        • 1. Re: Computer Dies when McAfee doing updates

          What McAfee software?  Name and version would help...open it and click About.


          Also what is the computer make and model,  operating system and service pack (if applicable), what amount of free hard drive space and installed memory do you have?


          I assume you tried uninstalling via Control Panel, what error did it give?


          Have you had any infection or run any registry cleaners lately?


          Message was edited by: Ex_Brit on 26/06/14 2:07:25 EDT PM
          • 2. Re: Computer Dies when McAfee doing updates

            Hi Phil,


            Please post back the Version of McAfee Installed on your PC. Operating System info will also be much helpful. I assume that you are on a high speed internet connection preferably wired.