1 Reply Latest reply on Jun 28, 2014 7:31 AM by sveerara

    How to disable "On-access scanning"

    eddibabyyeah

      Hello,

      I am currently evaluating SAAS for a customer. The plan is to roll out the product to servers and eventually to end user clients. My customer is pretty nervous about installing anything on servers, but realises that they need to be protected. They are most nervous about the on demand scanner and would like this disabled on all servers initially and then enable this feature on one server at a time and monitor the progress.

       

      If I go into the application on the client, there is an option to disable. But, when the server is rebooted it is automatically set back to "enabled". I cannot find any setting in the SAAS console which allows me to disable this setting.

       

      Does anyone have any experience of disabling the "On access scanner". Or possibly know of a work around for example exclude all files and folders?

       

      Thanks

      Paul