2 Replies Latest reply on Jun 18, 2014 8:48 AM by kristinajenkat

    FALSE Artemis!427E85F195AA

    kristinajenkat

      I am again posting about BlitzMediaPlayer as I have had no updaate or resolution on this since my posting.  I have submitted via e-mail as well as here and have received no updates. This afternoon I tried obtaining an update via the Live Chat option on the web, and was directed to phone support where I was hung up on after being passed around through five support reps and then back to the operator. 

       

      This is the information from the VirusTotal.com scan on the BlitzMediaPlayer file in question.

       

      McAfee Artemis!427E85F195AA
      McAfee-GW-Edition Artemis!427E85F195AA

       

      The above data was taken from VirusTotal.com (https://www.virustotal.com/en/file/27df6015d9e8cb172b5c6d8986d16dd58013c1ee99b5f 2ca56c7a4d642d9cdb8/analysis/1401826884/) about one of our products.  Our product Blitz Media player (Which can be downloaded here https://s3.amazonaws.com/blitzmediaplayer/gui/BlitzMediaPlayerSetup.exe) is an ad-supported free media player. All users that download this software know that they may see ads during their browsing experience to help us keep the product free.

      We follow the Trust-E Trusted Download policy for distribution and are requesting you to remove your flag from our file.

       

       

      Any help would be appreciated.

       

      Thank you!