1 Reply Latest reply on Jun 17, 2014 3:48 PM by markobrienctr

    Exception occured while gettting the Vids Object for a sensor

    markobrienctr

      The subject is copied directly, so the typo's are McAfee's and not mine.

       

      I am having issues with a few sensors, they will not list in the NSM.

      V 7.5.5.7, sensor 7.5.3.30

       

      I have:  resetconfig, deletesignature, deleted from NSM, add to NSM via wizard and just hostname.

       

      I tried joining to another NSM after deletemgrsecintf .

       

      The sensor is giving me an error about cannot configure while manager is in MDR mode, so I suspended the MDR and rebooted the sensor.

       

      When rejoining, I get the error;

      Exception Message is “ Exception occured while gettting the Vids Object for a sensor ID.1076

      Stack Details: com.intruvert.usm.UnSException: Exception occured while gettting the Vids Object for a sensor ID.1076 at com.intruvert.usm.UISubscriberManager.getSensorVidsBySensorID(UISubscriberManag er.java:7202) at com.intruvert.ui.struts.configure.policy.policies.PolicyAssignmentHelper.getCon figuration(PolicyAssignmentHelper.java:38) at com.intruvert.ui.struts.configure.policy.policies.PolicyAssignmentAction.doExec ute(PolicyAssignmentAction.java:57) at com.intruvert.ui.struts.common.EMSAction.execute(EMSAction.java:214) at org.apache.struts.chain.commands.servlet.ExecuteAction.execute(ExecuteAction.ja va:58) at org.apache.struts.chain.commands.AbstractExecuteAction.execute(AbstractExecuteA ction.java:67) at org.apache.struts.chain.commands.ActionCommandBase.execute(ActionCommandBase.ja va:51) at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191) at org.apache.commons.chain.generic.LookupCommand.execute(LookupCommand.java:305) at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191) at org.apache.struts.chain.ComposableRequestProcessor.process(ComposableRequestPro cessor.java:283) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:462) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:206) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.jav a:646) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispat cher.java:436) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher. java:374) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.ja va:302) at org.apache.struts.chain.commands.servlet.PerformForward.handleAsForward(Perform Forward.java:113) at org.apache.struts.chain.commands.servlet.PerformForward.perform(PerformForward. java:96) at org.apache.struts.chain.commands.AbstractPerformForward.execute(AbstractPerform Forward.java:54) at org.apache.struts.chain.commands.ActionCommandBase.execute(ActionCommandBase.ja va:51) at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191) at org.apache.commons.chain.generic.LookupCommand.execute(LookupCommand.java:305) at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191) at org.apache.struts.chain.ComposableRequestProcessor.process(ComposableRequestPro cessor.java:283) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:462) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:206) at com.intruvert.ui.util.coreui.AuthenticationFilter.doFilter(AuthenticationFilter .java:110) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:206) at com.intruvert.ui.util.coreui.AccessControlFilter.doFilter(AccessControlFilter.j ava:82) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:206) at com.intruvert.ui.util.coreui.SessionTimeoutFilter.doFilter(SessionTimeoutFilter .java:90) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:206) at com.intruvert.ui.util.coreui.SetCharacterEncodingFilter.doFilter(SetCharacterEn codingFilter.java:127) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java: 233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java: 191) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.ja va:470) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:10 9) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190) at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:311) at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:776) at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:705) at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:89 8) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:6 90) at java.lang.Thread.run(Unknown Source)

       

      The sensor shows:

      System Initialized      : no

      System Health Status    : uninitialized

      Layer 2 Status          : normal (IDS/IPS/NAC)

      Installation  Status    : complete

      IPv6 Status            : Dont Parse and Allow Inline

      Reboot Status          : Not Required

      Guest Portal Status    : down

      Hitless Reboot          : Not-Available

      Last Reboot reason      : reboot issued from CLI

      [Signature Status]

      Present                : no

      Version                :

      Geo Location database  : Absent

      DAT file                : Absent

      [Manager Communications]

      Trust Established      : yes

      Alert Channel          : up

      Log Channel            : up

      Authentication Channel  : up

      Current Status          : active

      Last Error              : None

      Alerts Sent            : 0

      Logs Sent              : 0