1 Reply Latest reply on Jun 17, 2014 10:36 AM by SafeBoot

    Dell Precision m3800 pre-boot visibility


      We are currently rolling out EEPC 7.01 and have a number of Dell Precision m3800 systems that utilize a USB display adaptopr for systems using a docking station. The pre-boot display is not visible when the system is docked and the user is required to undock, open laptop screen and authenticate at Pre-boot. I have enabled "Always enable pre-boot USB support"  and users are still not getting the monitors to display pre-boot login when docked.


      Are there any steps we can take to allow users to see the pre-boot auth screen when using this docking station configuration?


      Thank you.