2 Replies Latest reply: Jun 19, 2014 11:32 PM by bphang RSS

    Conflict between Mcafee DLP 9.2 and Microsoft FRx 6.7

    malmehaiza

      Hi,

       

      We are facing issue running Microsoft FRx 6.7 report on machines which have Mcafee DLP 9.2 agent installed.

       

      When I uninstall the DLP agent, the FRx will generate the report successfully.

       

      The DLP policy is configured for Device Management only (i.e. USB ports and CD/DVD rom), there is no protection rule configured for tagging or content control.

       

      I tried the following with DLP agent installed,

      • Exclude the user name in the (User Assignment Group) – Run FRx and failed
      • Delete the user name in the (User Assignment Group) – Run FRx and failed

       

      The error shown in the figure

      FRx Reprting Engine_Error.jpg

      We also opened a support ticket with Mcafee but we could not solve the problem.

       

      Your help is appreciated

       

       

      Regards

       

      malmehaiza