3. Mobile Support (Free)
McAfee Mobile Support is a dedicated free support for Mobile Product Issues such as Lost PIN/ Phone Lock / Activation Issues and other Issues related to Mobile devices. Users can contact Mobile Support just like Technical Support above through Chat / Phone /Email (Country dependant).
McAfee Mobile Support can be accessed from the below link
Mobile devices include SmartPhones , Ipads, Tablet, Iphone, Blackberry mobile, Devices running Android OS.
Mobile Support will not offer assistance related to Account such as Refund for Mobile Subscription etc. You need to contact Customer Service for Account related issues though you have a Mobile Device Subscription.
That service request was that a call or email best to follow up as above says