1 Reply Latest reply on Jan 14, 2015 5:45 AM by Richard Carpenter

    I need your help!


      I bought a used laptop computer (HP EliteBook 6930p) and it has a logon box titled "McAfee Endpoint Encryption Logon-Password" and I do not have the password and have no way of getting it. I'm assuming the hard drive is encrypted maybe? Is there a way to bypass this or disable it? Its there from the power on. No other access. Tried  pressing F10 quickly from the start to reset to factory settings and it allowed that, but then this box comes up each time. Also tried to reinstall OS and this box came up again!  Any suggestions would be greatly appreciated!! I don't know very much about computers so be gentle!