7 Replies Latest reply on Aug 14, 2014 8:59 AM by alexander_h

    Unable to retrieve the ESM version number

    abdelrahimahmed

      Hi all my friends,

       

      can you help me at this one issue :

       

      i install 3 VMs for combo SIEM with different versions on ESXI 5.1 after i finished my installation and confguration on it.....after 3 hours exactly i want to connect it's console it gives me these massage :

       

       

      Unable to retrieve the ESM version number.  Please verify that your ESM is working properly and then restart the application.

       

      1.png

       

      when i reboot it, it can't reboot and when i start to sutdown and start it manaually the vm become corrupted and can't start because the intiate file not found

       

      ?!!!!!!

       

      the vm is first installation ?!!!!!!ant one help me at that case please?!!!!!