1 Reply Latest reply on Jul 14, 2014 2:00 AM by msm

    Mobile device name change




      Should EMM update device name in ePO database when device name changes? We changed device name of few of our iPads weeks ago, but they have not been updated in ePO database. iPads seem to be syncing e-mail and getting policy changes without problems.


      We are using McAfee EMM 12 with ePO 5.1.0 (Build: 509).




        • 1. Re: Mobile device name change

          We solved this one almost immediately, but I am uncertain whether it was solved because we changed system locale on Hub server from Croatian to English (United States) and rebooted or just because of a server reboot afterwards. We changed locale because of parsing date errors in ePO logs (Orion), ePO not refreshing some data from the database (probably because of those date parsing errors) and ePO not showing certificate information from Hub database.