2 Replies Latest reply on May 28, 2014 4:46 PM by cmoreno_ex

    Incompatibility software

    cmoreno_ex

      hi,

       

      i have some issue with a software named dell data protection when i try to encrypt some computers.

      can you provideme a list of Incompatibility software?

       

       

       

      thanks.

        • 1. Re: Incompatibility software
          jperry

          Hi Carlos,

           

          I ran into a similar issue with this software. Dell Data Protection is a rebranded version of "Wave Trusted Drive Manager" which is incompatiable with MDE. You can view the list of incompatiable software under the EPO server settings. You also can't remove software from this list but you can add to it. To see how McAfee detects incompatiable software look for a file with the MDE extensions called "DefaultProductDetections.xml". This file contains the files and registry values McAfee checks to identify incompatiable software. For convience this should be a complete list of incompatiable software,

           

          SafeBoot

          HP ProtectTools

          BitLocker

          PointSec version 6

          TrueCrypt

          Wave Trusted Drive Manager (aka Dell Data Protection)

          GuardianEdge

          Symantec Endpoint Encryption

          SafeGuardEasy Sophos or Utimaco SafeGuard Easy Client

          Sophos/Ultimaco SafeGuard Easy >=5.50 (32/64-bit)

          PGP Whole Disk Encryption

          HP OEM client

          Safegaurd for Mac detection

          PGP for Mac

          SafeNet ProtectDrive

          WinMagic

           

          Message was edited by: jperry on 5/28/14 2:11:11 PM CDT

           

          Message was edited by: jperry on 5/28/14 2:11:52 PM CDT
          • 2. Re: Incompatibility software
            cmoreno_ex

            terrific...   thanks...