1 Reply Latest reply on May 28, 2014 2:33 AM by asabban

    Almost all my connections appear Uncategorized


      we had problems with the categorization of websites, almost all connections is uncategorized for traffic allowed. validating the site https://outlook.office365.com:443 in TrustedSource, this shows me that belongs to the category Business and Web Mail, but when going through my web gateway, this allows access to the site, even if I think a rule to block those categories.


      What can I make my web gateway to categorize correctly?

        • 1. Re: Almost all my connections appear Uncategorized



          you should validate the following items:


          - Has the URL filter list been successfully downloaded, e.g. is there a version number displayed for URL Filter in the Dashboard?

          - Is the URL Filter setting configured to use both, local lookups + GTI (cloud) lookups?

          - Does your request really hit a URL Filter rule, or is there maybe an exception that skips the rule execution?