5 Replies Latest reply on May 24, 2014 10:48 AM by catdaddy

    IE11 homepage keeps changing to about blank

    frustrated_tp_user

      Hi All

       

      Firstly - my user name as "Frustrated Tp User" is no longer applicable as I have had a good experience with Mcafee support since December.

       

      My problem is this - for the last 3 weeks my IE11 home page keeps changing to "about blank" once a day or more - does not matter what homepage url I use eg google.co.uk

       

      Total Protection found no infection until  earlier this week it found a RDN/Generic Downloader.x!ke associated with 2 .msg files. It removed these. I then did a further total scan with the restore point off for windows.

       

      I have deleted internet history, temp internet files and cookies. Flash and Java and windows software up to date (Windows7 64 bit)

       

      I have run the free Malwarebyte scan and also the Mcafee rootkit remover and these found no infection yesterday or today - however the problem is still there. The rootkit scan appeared to scan for "user" however I am logged in as "admin" - so not sure if that is an issue.

       

      This may well have nothing to do with Mcafe Total Protection - but am hoping someone may have experienced something similar.