You can do 3 things there.
1. Deactive the Device Control rules that block USB port.
2. Add that specific user to the User assignment group but put the user under Exclude
3. Re set the DLP administrator password inside DLP Policy console with a new one and under Agent Configuration - Miscellaneous [iirc] , disable the Uninstall Challenge password
İf your rules are true, you should write new rules and disable the ancient rules.
Or you can disable usb block rule.
Of course you can uninstall program or bypass agent,too. You must create a key from help menu, user take this code and generate a code from its console. And the end you take that code and uninstall the program. For bypass, you can do the same things..
I tried to run client task and remove DLP on my desktop machine but the result that i got was a failed status.
Can you please advise on this issue. Is there something i should have done?
What does this actually mean? Please see the link below.
Systems System Tree Running Client Task Status Running Task: McAfee Agent > Product Deployment > Remove DLP Initiated: 5/27/14 11:18:39 AM by Sabelo System Status :Failed ►My Organization > Gauteng > Workstations > DT-HQM-CZC23GM8
Message was edited by: sabelo on 5/27/14 4:29:24 AM CDT