1 Reply Latest reply on May 16, 2014 1:19 PM by k4l1.87

    Error with "Export to File" c:\reports ...... on McAfee EPO 5.1

    k4l1.87

      Hello.

       

      I have a problem when i try to export to file my  Customize Reports on EPO.

       

       

      the logs it´s above :

       

       

      16/05/14 11:00:15                                                                    Iniciada: Run Report                   
                                  16/05/14 11:00:16                                                                    Finalizada: Run Report                   
                                  16/05/14 11:00:16                                                                    Iniciada: Email File - soporteit@xxx.xxx
                                  16/05/14 11:00:18                                                                    Finalizada: Email File - soporteit@xxx.xxx   (Email was successfully sent to the SMTP server for delivery to Email File.)                   
                                  16/05/14 11:00:18                                                                    Iniciada: Export to File - Informe_Diario_vse                   
                                  16/05/14 11:00:18                                                                    Fallo: Export to File (Informe_Diario_vse) was unsuccessful due to an unknown error. Source 'C:\PROGRA~2\McAfee\EPOLIC~1\Server\cache\report\1f472600-884d-4951-b2e4-ebe824 19f6b7' does not exist                   
                                  16/05/14 11:00:18                                                                    Informe Diario Consolidado (Export to File (Informe_Diario_vse) was unsuccessful due to an unknown error. Source 'C:\PROGRA~2\McAfee\EPOLIC~1\Server\cache\report\1f472600-884d-4951-b2e4-ebe824 19f6b7' does not exist)                   

       

       

      the email reports send OK, but export report to c:\reports not working

       

      why this happens?

       

      Please I need some Helps

       

      Thanks. and Regards.-

       

      Atte.

       

      René.