3 Replies Latest reply on May 14, 2014 5:30 PM by exbrit

    All access total protection renewal.


      I'll try keep this short...


      When I click the renew link in my total protection desktop app (see capture 1), it takes me to a web page (see capture 2). £59.99 sounds pretty good, except when I click the renew button in capture 2 it takes me back to the same page. If I try new via the subscriptions page on my Mcafee account the price suddenly jumps back to £99.99!


      I've just spoken to a chap named 'Lloyd; in Canada?! and he's just told me the link in capture 1 goes to a website that is not a Mcafee website.... oh really?


      PING promos.mcafee.com ( 56(84) bytes of data.
      64 bytes from promos.mcafee.com ( icmp_req=1 ttl=239 time=161 ms
      64 bytes from promos.mcafee.com ( icmp_req=2 ttl=239 time=161 ms
      64 bytes from promos.mcafee.com ( icmp_req=3 ttl=239 time=162 ms


      --- promos.mcafee.com ping statistics ---
      5 packets transmitted, 5 received, 0% packet loss, time 4006ms
      rtt min/avg/max/mdev = 161.558/161.770/162.065/0.178 ms


      root@switch:~# whois

      # ARIN WHOIS data and services are subject to the Terms of Use
      # available at: https://www.arin.net/whois_tou.html

      # The following results may also be obtained via:
      # http://whois.arin.net/rest/nets;q= xt=netref2

      NetRange: -
      NetName:        NETWORK-ASSOCIATES-INC
      NetHandle:      NET-161-69-0-0-1
      Parent:         NET-161-0-0-0-0
      NetType:        Direct Assignment
      RegDate:        1992-06-15
      Updated:        2010-04-21
      Ref:            http://whois.arin.net/rest/net/NET-161-69-0-0-1

      OrgName:        McAfee, Inc.
      OrgId:          MCAFE-2
      Address:        2821 Mission College Blvd.
      City:           Santa Clara
      StateProv:      CA
      PostalCode:     95054
      Country:        US
      RegDate:        2006-07-05
      Updated:        2013-10-21
      Ref:            http://whois.arin.net/rest/org/MCAFE-2

      OrgTechHandle: INO25-ARIN
      OrgTechName:   McAfee Network Operations
      OrgTechPhone:  +1-408-346-5200
      OrgTechEmail:  netadmin@mcafee.com
      OrgTechRef:    http://whois.arin.net/rest/poc/INO25-ARIN

      OrgAbuseHandle: INO25-ARIN
      OrgAbuseName:   McAfee Network Operations
      OrgAbusePhone:  +1-408-346-5200
      OrgAbuseEmail:  netadmin@mcafee.com
      OrgAbuseRef:    http://whois.arin.net/rest/poc/INO25-ARIN


      So does someone want to tell me whats going on here please as you're looking like a coyboy outfit from where I'm sitting right now...