7 Replies Latest reply on May 26, 2014 1:27 PM by Pritish

    How to uninstall the virus-like-AntiTheft!!?

    aniara

      Shortly:

       

      1. Mcafee trial is pre-installed on my ASUS S500CA laptop (Windows 8)

      2. I did uninstall Mcafee apps with Add/Remove Software.

      3. I use MCPR tool to remove the left-over.

      4. Then it tell me that I still have Anti-theft service on my laptop!

      5. Used ESU to check my enrollment status and here's the result:

       

      Intel<R> Enrollment Status Utility for Anti-Theft Services v.1.0.0.1

      - AT Enrollment Code    = 1

      - AT Enrollment Status  = Not Enrolled

       

      7. I did search all the topic that can help, but nothing show up.

      --> Can't unistall it normally (because there it don't show up on program list and have no folders inside C drive)

      --> Can't reinstall and uninstall it because there's no ATservice.exe in my C drive at all, and I can't download it from Mcafee homepage or Intel (https://atservice.intel.com/) because I have no Activation Code on Have-No-Ideas-Yellow-Activation-Card (or whatever it asked for)

       

      So, what the heck do I have to do to get rid of this virus-like-antivirus-app now!!? If there's any help, pls send to my email tamdiepthao@live.com (because I won't check my inbox. this account is created just to ask for help). And, I'm staying Vietnam, so pls don't ask me to contact the McAfee Technical Support department for helps!!!