Welcome to McAfee Communities. Please follow the following threads,to resolve your Artemis! issue. This is similiar to the problem you are experiencing also. Please remember to (Re-enable) Real Time Scanning, after zipping the file and submitting.
As it states in these threads, please allow the appropiate time (4-5) buisness days for McAfee Labs to analyze. Save the "Work Item #/Work Item ID , and after giving it the appropiate time should it not be resolved. Please post back the (Work Item #/ Work Item ID.
I might add that Site Advisor flags the file in question as "Malicious"
The threads can be found HERE
All the Best,
Thank you very much for the swift reply. I sent the zip file off and it came back that the automated analysis could not detect anything so it is being sent off for further analysis. Will post back here if I have any problems.
You are perfectly welcome
I Might add, please save the Analysis ID # if needed for future use.
As of yet I haven't had anything back regarding my issue around the false artemis problem with regards to my pc game. Is it possible to have it chased up?
The work/analysis ID is 8091603
Thanks a lot.
CD asked me to stir a tech up so I pinged 1 to check the workitem id you provided.
So it is being looked into.
Thank you very much!
I still haven't heard anything from the techs or anything regarding my false artemis issue. Could I expect to have the issue fixed within the coming week?
Thanks a lot
Depends when the tech is on I will re-email him and cc another tech as backup
Thank you for the excellent customer service.