0 Replies Latest reply on May 8, 2014 11:05 AM by joe.lusk

    Dashboard numbers versus email reports number

    joe.lusk

      Is there any comprehensive documentation on how to read the dashboard versus the information that I see in reports?

       

      For example Email Overview for 1 week report says

       

      Legitimate: 209k

      Blocked: 201k

       

      but the Dashboard for 1 week says;

       

      Total Inbound: 271k

      Delivered: 180k

      Blocked: 484K

      Quarantined: 31k

       

      I understand that time interval are not exactly lined up, but those numbers are not even close?  What am I missing here and how can I accurately know what is gettinbg blocked and why.