8 Replies Latest reply on May 7, 2014 11:40 AM by dcobes

    McAfee keeps prompting to restart - One or more Mcafee products were installed and require a system restart... WinXP

    pcuellar

      Hi,

       

      I'm running into an issue with one of our VMs running Windows XP SP3 (keeping it around for an old application that a couple users still need...) in which McAfee has begun to prompt for a restart.   Not a big deal, except that even after restarting multiple times, the prompt keeps on coming back up even after restarting.   I've looked online and there seem to be similar issues reported elsewhere, but I couldn't find a solution that would quite resolve this yet.   Any help with this would be hugely appreciated!

       

      The exact message says:

       

      "

      Restart Required

       

      One or more McAfee products were installed and require a system restart.   Press Yes to restart now or press No to restart later.

       

      [Yes]    [No]

      "

       

      McAfee information on the system is below

       

      System Information 

      Computer Name: USSCAPPS31

       

      McAfee Host Intrusion Prevention 

      Version number: 8.0

      Build date: Wednesday, June 06, 2012

      Build Number: 8.0.0.2151

      License Type: Licensed

      Expiration Date 

      Language: Automatic

      Security Content Version: 8.0.0.5510

      Security Content Created On: Thursday, April 03, 2014

      Patch: 2

       

       

      McAfee Agent 

      Version number: 4.8.0.1500

      Managed 

      Last security update check: 5/5/2014 5:23:10 PM

      Last agent-to-server communication: 5/6/2014 8:57:33 AM

      Agent to Server Communication Interval (every): 1 hour

      Policy Enforcement Interval (every): 5 minutes

      Agent ID: {B85D4DFC-5005-4D7D-99AB-0C5049C0C398}

      ePO Server/Agent Handler 

      DNS Name:

      IP Address:

      Port Number:

       

       

      McAfee SiteAdvisor Enterprise 

      Version number: 3.5.0.1121

      Language: Multiple

      Service Pack 

           Version: 2

           Install Date: 5/2/2014 12:00:20 PM

      Hotfixes 

           Version: 907783

           Install Date: 5/2/2014 12:00:37 PM

       

       

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