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Try running MVT under Useful Links at the top of this page in the Technical Support link and post the details of the report it will generate.
Did you acquire this software from McAfee or from a retailer?
Let us know and we will proceed further
You don't see something like McAfee SecurityCenter or Internet Security or Total Protection in Control Panel > Programs and Features?
If not then simply run the cleanup tool from HERE and reboot. All will be gone but the account will still reflect that you are using it.
If you need that altered after running the tool then call Customer Service by phone for help. It's free and linked under Useful Links at the top of this page.
If you have Parental Controls and/or Anti-Theft installed, the removal tool may ask for a password or refuse to continue in which case contact Technical Support, also free by phone or online chat and under Useful Links.
Well, when I bought my Windows 8.1 Acer laptop the program was already installed. I tried the MVT. It says that I have 3 problems. 2 registry entry problems (SecurityCenter and VirusScan) and that my subscription is expired.
Then remove it using the tool I mentioned.
Thanks for the cleanup tool! It worked great, though there're still some items left when I searched for "McAfee" in my pc. One last question though, can I delete them all? Thanks again
Sure I don't see why not.