8 Replies Latest reply on Apr 22, 2014 2:34 PM by Peter M

    How do you turn mcafee off?

    jedmunds

      My backup system will not run with Mcafee installed.  Is there some way to turn Mcafee off instead of having to completely deleted it from the system?

        • 1. Re: How do you turn mcafee off?
          Peter M

          You should be able to use the backup system by allowing it through the firewall.  However it's best to ask Technical Support for advice on that.  It's free by phone or online chat and linked under Useful Links at the top of this page,

           

          But if you'd prefer to leave yourself open to attack you can disable the software.

           

          Open McAfee SecurityCenter

          Click Virus and Spyware Protection

          Click Real-Time Scanning

          Click Turn Off and then tell it for how long.

          Don't forget to turn it back on again afterwards.

           

          You can do the same for Firewall by clicking the Web and Email Protection section.

          • 2. Re: How do you turn mcafee off?
            jedmunds

            When you say "disable" are you saying  uninstall it?  The only time I would need not to have Mcafee running is the short time that the backup  was occuring.  So, is there anyway to "disconnect" and then turn it back on without going through the time for unistalling and reinstalling?

            • 3. Re: How do you turn mcafee off?
              catdaddy

              If you follow the suggestions Ex_Brit made in Post #1, you can (Temporarily) "Disable", not "Uninstall" your Realtime Scanner. He is simply stating, it is never actually (Safe) to turn it off. However you have the choice to do so, (Temporarily) by his Guidelines.

               

              Afterwards, make certain you go back through the same steps, and turn it back (On)

               

              I might add, again as Ex_Brit stated. The same can be done  in regards to your "Personal Firewall" By following those detailed Guidelines.

              In certain scenarios, like when installing Programs that you know and trust, like let,s say a "Service Pack" for example. This may need to be done, but only until you have safely,and completed your Download/installation.

               

              Regards,

               

              Message was edited by: catdaddy on 4/21/14 1:34:58 AM CDT
              • 4. Re: How do you turn mcafee off?
                Peter M

                Disabling the software is not the same as uninstalling it.  It's simply turning it off.

                 

                My point was that it shouldn't be blocking it and Technical Support could no doubt find out why and clear it for you so you don't have to turn anything off.

                • 5. Re: How do you turn mcafee off?
                  sol

                  Is there a way to exclude certain files for the backup so you would not have to disable/turn off the protection. I think this may be where the support staff can assist you

                  • 6. Re: How do you turn mcafee off?
                    jedmunds

                    Thanks everyone.  I decided to start fresh and reinstalled McAfee and my backup  program and things are working now.  I reinstalled McAfee first and tried a backup and it worked,  Then reinstalled my backup program for good measure and things still worked fine.

                     

                    Thanks!

                    • 7. Re: How do you turn mcafee off?
                      Peter M

                      jedmunds wrote:

                       

                      Thanks everyone.  I decided to start fresh and reinstalled McAfee and my backup  program and things are working now.  I reinstalled McAfee first and tried a backup and it worked,  Then reinstalled my backup program for good measure and things still worked fine.

                       

                      Thanks!

                      That would have been my last suggestion.  Glad it worked.

                      • 8. Re: How do you turn mcafee off?
                        Peter M

                        Discussion locked & unnecessary posts removed.....;-)

                         

                         

                         

                         

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                        Message was edited by: Ex_Brit on 22/04/14 3:34:59 EDT PM