0 Replies Latest reply on Apr 17, 2014 2:37 PM by eric_seng

    How to access the data in the hard drive with McAfee Endpoint Encrypted.


      Hi, I need helps here.


      Recently my SATA hard drive (inside a laptop) with McAfee Endpoint Encrypted cannot booted. The hard drive cannot be recognized by the BIOS as bootable media during boot up. When I visit my IT desk, they said my hard drive cannot be accessed even with another laptop with USB-to-SATA converter. All the data inside this hard drive is very important, so I need some helps here for me to access the hard drive and copy out the data. I have requested the encryption key from IT desk, but I'm looking for the procedure how to access this hard drive.