3 Replies Latest reply on Oct 14, 2014 9:36 AM by stcherkassov

    Agent trying to install that's not available in Software Manager

    girardne

      I have several users reporting a popup that won't go away, involving the McAfee agent trying to install and erroring out.  Attatched is the error in the event log.  We're currently running McAfee agent v 4.8.0.887 and Policy Auditor agent v6.0.1.207.  The error being produced, that software isn't even checked in/available in ePO. 

       

      Has anyone else seen this?  It looks like someone tried to update the agent themselves and got caught in some kind of permissions loop.The box currently has installed the 2 versions I mentioned above.

      1002 error.png

       

      Mods, if this is in the wrong place let me know... my apologies.

       

      Message was edited by: girardne on 4/16/14 8:00:52 AM CDT