1 2 3 Previous Next 23 Replies Latest reply on Jun 26, 2014 3:33 PM by Peacekeeper

    McAfee Updates

    andrewc

      My McAfee shows that it's doing updates. However, it's only at 0%. When I log off the computer, I get the "1 program needs to close:" message, and it's witing for McUICnt.exe to install updates.

       

      Should I just force log off or will the updates eventually actually happen? Or whats up?

        • 1. Re: McAfee Updates
          k3tg

          What operating system is the computer?   Type of internet connection?  How much ram?

           

          Did you ever have any previous security software & if so did you use the appropiate removal tool?

           

          Are you up to date with windows updates & any optional ones such as adobe or java?

           

          McAfee relies on an up to date Internet Explorer even if you use another browser like Chrome or Firefox

           

          Did this update problem just start to happen?

           

          Let us know so we can proceed further

          • 2. Re: McAfee Updates
            andrewc

            Windows 7, wireless internet, but I'm on a desktop connected to the router. I've had this PC for about 4 months, and it came with McAfee, so no other previous software. I think my windows updates are, but I'm not positive. I generally don't do any maintenance with this. And it's never been a problem before. It only started happening today.

            • 3. Re: McAfee Updates
              selvan

              Hi Andrew,

               

              Please follow steps in reply # 16 of this thread and see if McAfee updates successfully.

               

              Regards

              1 of 1 people found this helpful
              • 4. Re: McAfee Updates
                andrewc

                Thanks to everyone, but luckily the issuse has solved itself with a system shut down and restart. I'll remember that advice and those steps if ever needed in the future.

                 

                Thanks again.

                • 5. Re: McAfee Updates
                  mrshvd3

                  I'm having a problem with McAfee Personal Firewall Plus for MSN updating. This started with yesterday's update (DAT 7410); as with the original poster, it says that it's downloading updates, but stays at 0% forever. Tried it again earlier today, same thing. I've had absolutely no problems until now. Is McAfee having a problem since more than one of us have reported it? I'm not at all computer savvy, so please don't be afraid to dumb down any instructions -- the more detail, the better. What I'm hoping is that this is just a glitch that is being worked out by the McAfee folks. Thank you.

                   

                  Message was edited by: mrshvd3 on 4/17/14 6:02:11 PM EDT
                  • 6. Re: McAfee Updates
                    k3tg

                    mrshvd3

                     

                    Please refer to post 3 in this thread by Selvan the McAfee technician and follow his instructions to see if the update would update suscessfully

                     

                    Please let us know if it worked for you

                    • 7. Re: McAfee Updates
                      mrshvd3

                      Hi, Tom -- I don't see a "Details" tab in my Windows Task Manager. What do I do?

                       

                      Also, getting logged off isn't a problem -- is the Updating not happening, with 0% running for far too long.

                       

                      I appreciate your assistance.

                       

                      Message was edited by: mrshvd3 on 4/17/14 11:04:33 PM EDT
                      • 8. Re: McAfee Updates
                        mrshvd3

                        UPDATE: As of a short time ago, still getting nowhere with that update (7410). I finally got 1% download after about 20 minutes, 2% after another 15-20 minutes....at this rate, I'd be sitting at this all night and into tomorrow. I am on dial-up, which I grant you takes longer than broadband, but given that I was able to download and install the entire McAfee software program from the website in well under 2 hours, I find it hard to believe that any update to it should take 8 -10 hours!

                         

                        mrshvd3

                        • 9. Re: McAfee Updates
                          selvan

                          Hi mrshvd3,

                           

                          The details tab of Windows Task Manager is applicable to Win 8 / 8.1 machines. However I would suggest to do a Speedtest by logging on to www.speedtest.net and post back the Upload /Download speed here in order to proceed further.

                           

                          EDIT: Please confirm that McAfee Product is a Consumer version and not an Enterprise / Business version. DAT info - FireWall Plus indicates that this might be Business version..!

                           

                          on 18/4/14 7:19:14 PM IST
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