Submit the file as per
You will get an immediate reply with an analysis id number, post that here and reply to that email changing the subject of the email to false +ve and name of detection. say why you think it is ok and wait 4 days. If no fix by then I will contact the lab techs and get it addressed.
Thanks for reporting.
The file has been whitelisted - give it ~0 mins for the false to go away.