2 Replies Latest reply on Apr 7, 2014 9:29 AM by brenns1

    Encryption of dell lattitude e5540 stuck

    brenns1

      I am trying to encrypt a new Dell Lattitude E5540 laptop managed by ePO.

       

      I started the encryption and it got as far as 3.6% and now shows the status as encrypted. It will not encrypt any further. I have tried changed the policy to force a decrypt, this flashes up breifly on the lapotp as "3.6% Decrytping", then stops to show as encrypted again. I am now stuck and cannot further encrypt or decrypt this laptop.

       

      I would rather not flatten it and start again. Anyone any ideas?

       

      Many Thanks