0 Replies Latest reply on Apr 6, 2014 10:28 PM by mibry

    Looping Email - Application=smtp, Event='Policy based action occurred'

    mibry

      I have a email message that is looping and causing my email gateway to slow down.

       

      The following shows the following error message in the syslog/mail.log files every  every 10 seconds"securemail : Application=smtp, Event='Policy based action occurred', status='Action taken due to the policy configuration', From=<XXXXewebmail@xxxxxxxxxxx.net.au>, to=<ricxxxxd.wxxxxxxs%tafff.kls.gov.au@xxxxxxxxxxx.xxxxxxxxxxxelxxxxxxxxxxxe.net.au>, source=(10.77.74.110), msgid=1554_31a8_88da9c40_ab14_4759_aec0_0601565b99c3, scan-identity-name=__smtp_master"

       

      Any Suggestion as to how to kill the loop?

       

      The email gateway is only setup to do encryption and is not scanning out going mail for viruses and malware.

       

       

      Regards

       

      Mike