- Have you set policies to hide icons?
- Are your policies set to hide the VSE icon and show the agent icon?
- Is it the VSE icon showing and the agent one that's missing?
If you run the following from a command prompt does the agent icon eventually appear?
"c:\program files (x86)\mcafee\common framework\cmdagemt" /s
The agent icon has issues when trying to display on terminal server sessions. Seeing as since Win Server 2008 all logins are terminal services sesisons and you no longer have access to the console the icon never displays until you run the above command.
If you have set your General Policy Agent correctly and it is still not showing,
Execute C:\Program Files (x86)\McAfee\Common Framework\UdaterUI.exe