1 Reply Latest reply on Apr 8, 2014 3:10 PM by dcobes

    Tags are updated dinamically and removed if not applicable through Tag catalog?

    ppoi

      Hey Guys,

       

      I've implemented a Tag thorugh "Tag Catalog" in our customer that analyses if a laptop is using an internal IP or not. If it is, it is Tagged as "Internal IP", if not, it is Tagged as "External IP".

       

      When I applied the Tags, some systems were included in both tags, however I have a doubt.

      When a laptop tagged with "Internal IP" is used outside the company, it will lose its previous tag and gain the "External IP" tag and vice-versa?

      If it doesn't work, what should I do to the ePO identifies when the system is inside or outside the company?

       

      Thank you very much!

       

      Paulo Poi

        • 1. Re: Tags are updated dinamically and removed if not applicable through Tag catalog?
          dcobes

          If I'm understanding this correctly, you have the following questions:

           

          01 - What to do when duplicate tags are shown, but don't match the criteria?

          02 - If a tag "Internal IP" leaves and should then be "External IP", does this happen automatically?

          03 - What if the automatic epo tag ninja doesn't work?

           

          my personal opinions:

           

          01 - I have seen this in my environment. The cause I don't know exactly, but I just clear ALL applied tags for that system and let the next ASCII re-determine the matching criteria.

          02 - If you have your criteria set properly AND have the tag criteria to check on EACH ASCII.

          03 - If the tags aren't working properly, you could always create two System tree groups -- Internal Assets, External Assets with the IP criteria for the group. Then just make sure to setup an Auto-sort every so often.

           

          -d