3 Replies Latest reply on Apr 3, 2014 9:36 AM by sveerara

    Multiple mxlogicmx.net recipients rejecting joerns.com emails




      We are supporting representing Joerns Healthcare (http://www.joerns.com/).


      We have been receiving multiple reports that emails from @joerns.com user are being rejected from multiple mxlogicmx.net related domains, reason is generic - 554 Denied.

      We have been unable to identify the reason for that. All domains are related to mxlogicmx (host care-one.com.inbound15.mxlogicmx.net[], steeltechnologies.com.mx.inbound10.mxlogic.net[] etc)

      Is there any actions we can perform from our side? We have already sent multiple emails to SaaS_falsepositives@mcafeesubmissions.com



      I am attaching an example header.

      Delivery has failed to these recipients or groups:


      srichardson@daytonrogers.comA problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk.








      Diagnostic information for administrators:


      Generating server: smtp3.finalasp.com


      #< #5.0.0 X-Spam-&-Virus-Firewall; host daytonrogers.com.inbound10.mxlogicmx.net[] said: 554 Denied [2f4d5335.0.413675.00-2173.645983.p01c12m061.mxlogic.net] (Mode: normal) (in reply to end of DATA command)> #SMTP#


      Original message headers:


      X-ASG-Debug-ID: 1396036848-052efe67261a2e90001-N0Og6k
      Received: from smtp.thenetworkserver.com ([]) by smtp3.finalasp.com
      with ESMTP id LX0Znl9gtMmb4WF7 (version=TLSv1 cipher=AES128-SHA bits=128
      verify=NO) for <srichardson@daytonrogers.com>; Fri, 28 Mar 2014 15:00:48
      -0500 (CDT)
      X-Barracuda-Envelope-From: alfredo.marquez@joerns.com
      Received: from EXCHANGE11.thenetworkserver.com ([fe80::dd5b:d4ee:ba26:a912])
      by EXCA10.thenetworkserver.com ([fe80::2c1b:af1d:c8d8:8644%17]) with mapi id
      14.02.0342.003; Fri, 28 Mar 2014 15:00:47 -0500
      From: Alfredo Marquez <alfredo.marquez@joerns.com>
      To: "Sherry Richardson (srichardson@daytonrogers.com)"
      CC: Ryan Smith <Ryan.Smith@joerns.com>, Eduardo Garcia de Leon
      Subject: Test
      Thread-Topic: Test
      X-ASG-Orig-Subj: Test
      Thread-Index: Ac9KwF3ZVbC4963IQE+xTROgyM+FpA==
      Importance: high
      X-Priority: 1
      Date: Fri, 28 Mar 2014 20:00:47 +0000
      Message-ID: <64C3A1C46C028847AEF4D842950A5CC424391647@EXCHANGE11.thenetworkserver.com>
      Accept-Language: en-US
      Content-Language: en-US
      x-originating-ip: []
      x-exclaimer-md-config: e451e3ec-04d3-4c7e-b234-7f09092f0e41
      Content-Type: multipart/alternative;
      MIME-Version: 1.0
      X-Barracuda-Connect: UNKNOWN[]
      X-Barracuda-Start-Time: 1396036848
      X-Barracuda-Encrypted: AES128-SHA
      X-Virus-Scanned: by bsmtpd at finalasp.com
      X-Barracuda-BRTS-Status: 1
      X-Barracuda-Spam-Score: 0.00
      X-Barracuda-Spam-Status: No, SCORE=0.00 using per-user scores of TAG_LEVEL=1000.0 QUARANTINE_LEVEL=1000.0 KILL_LEVEL=7.0 tests=HTML_MESSAGE
      X-Barracuda-Spam-Report: Code version 3.2, rules version
              Rule breakdown below
               pts rule name              description
              ---- ---------------------- --------------------------------------------------
              0.00 HTML_MESSAGE           BODY: HTML included in message