1 Reply Latest reply on Apr 8, 2014 12:00 PM by ajbmw311

    EMM ISSUE WITH ATTACHMENTS

    ocastanons

      We have BIG issues to see messages with attachments with Secure Container 3.0.96 in our devices with Android,  we received the following  message  "We´re unable to connect to the McAfee Server. Please try again later." when we tried to open the attachment, but we can see in the same message the contain in the body without problems, Our Traveler server is in version 9.01, someone in the community have the same issue?Thanks!

        • 1. Re: EMM ISSUE WITH ATTACHMENTS

          Hi Ocastanon,

           

          Are you running EMM 12.0? if you are running any older version of EMM, they are not supported with Traveler 9.x. Make sure that you are running this latest version and contact support if you are still seeing issues with attachments.

           

          Thank you,

           

          AJ.