3 Replies Latest reply on Apr 3, 2014 2:35 PM by odedb

    Re: Allow users to re-enroll self-recovery information at PBA

    jathin_das

      I am trying to empower end users to re-enroll self recovery so that they can change the challenge questions any time. I have enabled the option in ePO "Allow users to re-enroll self recovery information at PBA". I am able to see this option enabled in the PBA window only once. I am not able to do it more than once.

       

      Questions:

      1: Is it normal that I will be able to re-enroll self recovery only once ?

      2: If Yes, how do  a user reset his challenge questions later point in time without the help of ePO administrator ?