2 Replies Latest reply on May 16, 2014 7:46 AM by llamamecomoquieras

    ODS failures after P4 - SCAN64.EXE crashing

    psolinski

      Hi there,

       

      After upgrade to VSE88 P4 we are experiencing the following errors:

       

       

      Log Name: Application

      Source: Application Error

      Date: 21/03/2014 07:45:09

      Event ID: 1000

      Task Category: (100)

      Level: Error

      Keywords: Classic

      User: N/A

      Computer: black_devil_666

      Description:

      Faulting application name: SCAN64.EXE, version: 8.8.0.777, time stamp: 0x4d2e0635

      Faulting module name: ntdll.dll, version: 6.1.7601.22436, time stamp: 0x521eb03f

      Exception code: 0xc0000374

      Fault offset: 0x00000000000c4322

      Faulting process id: 0x3850

      Faulting application start time: 0x01cf44d1171ba830

      Faulting application path: C:\Program Files (x86)\McAfee\VirusScan Enterprise\x64\SCAN64.EXE

      Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

       

      at the time of scheduled scans - and obviously scans fail.

      Windows 7p1 x64

       

      Anyone experiencing the same issue???

       

      We have SR 4-5457415063  open for this issue.