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The DLPe Agent is active only when a user is logged on to the computer.
Ensure that the DLP MA Properties Reporting Server Task is running properly. This task affects the Agent Status Query/Dashboard Monitor.
What you're reporting has always been my experience with DLP. Thankfully none of our end users have figured that out. I was caught off guard once when we went to confront someone who allegedly plugged in an Android phone and they pointed out that they own an iPhone.. Thankfully we have a limited number of shared workspaces, but we're more cautious when inquiring about a device plug-in now that we understand that the event gets tied to the logged in user at the time the agent reports back to ePO.
vimalnavis, i checked to make sure and yes we do have the DLP MA Properties Reporting Server Task running. trevorw2000, i guess this is something we just have to deal with. Thank you both for your responses..