6 Replies Latest reply: Mar 26, 2014 7:26 PM by allen.yu RSS

    Emails blocked by McAfee

    allen.yu

      Hi Support at McAfee,

       

       

      My name is Allen, I'm working in an insurance broking company as IT Support in the Australia.

       

       

      Currently our email system IP 59.100.72.12 is blocked by McAfee .

       

       

      We have email to SaaS_falsepositives@mcafeesubmissions.com  to adjust the reputation of our IP address,

       

       

      however, we have same reply every time, but never fixed the problem. 

       

       

      i have also posted a feedback on the website below, had a reply said IP adjusted, but wasn't fixed issue either.

       

       

      http://www.mcafee.com/threat-intelligence/ip/default.aspx?ip=59.100.72.12

       

       

      It's more than 2 weeks now from the first email we received from McAfee,

       

       

      I found there are simliar issues happening in this form, hope someone will help me out Thanks.

       

      Update:  we were reciveing ther 554 error but now we having a different one.

       

      14:55:01.449 Starting thread 2704 for new message B532915150000.000000000001.0001.mml 186370 bytes, Threads(New:1, Deferred:0, Static:0, DNS:1)

      14:55:01.449 Thread 2704 (v7.2.2.6606) running

      14:55:01.449 Attempting delivery of B532915150000.000000000001.0001.mml via route ansvar.com.au (MX) - *

      14:55:01.449 Delivering to extmail1.ansvar.com.au via IPv4 protocol

      14:55:01.449 Delivering via MX(ansvar.com.au) A|AAAA(extmail1.ansvar.com.au) IP(203.134.29.196):25

      14:55:22.480 EstablishConnection: Failed to connect to 203.134.29.196  - err 10060 - WSAETIMEDOUT

      14:55:22.480 No available IPv4 route for extmail1.ansvar.com.au

      14:55:22.480 Delivering to ansvar.com.au.inbound10.mxlogic.net via IPv4 protocol

      14:55:22.480 Delivering via MX(ansvar.com.au) A|AAAA(ansvar.com.au.inbound10.mxlogic.net) IP(208.65.144.3):25

      14:55:24.137 EstablishConnection: Failed to connect to 203.134.29.196 Failed to connect to 208.65.144.3  - err 10061 - WSAECONNREFUSED

      14:55:24.137 Delivering via MX(ansvar.com.au) A|AAAA(ansvar.com.au.inbound10.mxlogic.net) IP(208.65.144.2):25

      14:55:25.808 EstablishConnection: Failed to connect to 203.134.29.196 Failed to connect to 208.65.144.3 Failed to connect to 208.65.144.2  - err 10061 - WSAECONNREFUSED

      14:55:25.808 Delivering via MX(ansvar.com.au) A|AAAA(ansvar.com.au.inbound10.mxlogic.net) IP(208.65.145.2):25

      14:55:27.512 EstablishConnection: Failed to connect to 203.134.29.196 Failed to connect to 208.65.144.3 Failed to connect to 208.65.144.2 Failed to connect to 208.65.145.2  - err 10061 - WSAECONNREFUSED

      14:55:27.512 Delivering via MX(ansvar.com.au) A|AAAA(ansvar.com.au.inbound10.mxlogic.net) IP(208.65.145.3):25

      14:55:29.246 EstablishConnection: Failed to connect to 203.134.29.196 Failed to connect to 208.65.144.3 Failed to connect to 208.65.144.2 Failed to connect to 208.65.145.2 Failed to connect to 208.65.145.3  - err 10061 - WSAECONNREFUSED

      14:55:29.246 No available IPv4 route for ansvar.com.au.inbound10.mxlogic.net

      14:55:29.246 Delivering to ansvar.com.au.inbound10.mxlogicmx.net via IPv4 protocol

      14:55:29.246 Delivering via MX(ansvar.com.au) A|AAAA(ansvar.com.au.inbound10.mxlogicmx.net) IP(208.65.144.2):25

      14:55:30.933 EstablishConnection: Failed to connect to 203.134.29.196 Failed to connect to 208.65.144.3 Failed to connect to 208.65.144.2 Failed to connect to 208.65.145.2 Failed to connect to 208.65.145.3 Failed to connect to 208.65.144.2  - err 10061 - WSAECONNREFUSED

      14:55:30.933 Delivering via MX(ansvar.com.au) A|AAAA(ansvar.com.au.inbound10.mxlogicmx.net) IP(208.65.145.2):25

      14:55:32.652 EstablishConnection: Failed to connect to 203.134.29.196 Failed to connect to 208.65.144.3 Failed to connect to 208.65.144.2 Failed to connect to 208.65.145.2 Failed to connect to 208.65.145.3 Failed to connect to 208.65.144.2 Failed to connect to 208.65.145.2  - err 10061 - WSAECONNREFUSED

      14:55:32.652 No available IPv4 route for ansvar.com.au.inbound10.mxlogicmx.net

      14:55:32.652 Thread exiting for B532915150000.000000000001.0001.mml after 31203 millisecs

      14:55:32.652 Route ansvar.com.au (MX) - * temporarily unreachable will retry for psiatos@ansvar.com.au

      14:55:32.652 Message B532915150000.000000000001.0001.mml to recipient(s) psiatos@ansvar.com.au will retry

       

       

      Regards,

      Allen Yu

       

       

       

       

      Message was edited by: allen.yu on 18/03/14 11:06:43 PM