1 Reply Latest reply on Mar 17, 2014 10:44 AM by Laszlo G

    Remote assistance

    j4bz

      Is There some feature that allows me to enter remotely to systems that had installed McAfee Agents on them? A customer asked for that feature. I say he can use "Windows remote desktop" but he want enter to al their systems from ePO console.

        • 1. Re: Remote assistance
          Laszlo G

          This can only be done (as far as I know) with the McAfee ePO Deep Command if your customers meets minimum requirements.

           

          With Deep Command on Core i3, i5, i7 with intel AMT and Vpro you can use a virtual KVM to connect to every computer that has the software installed