7 Replies Latest reply: May 9, 2014 12:46 PM by lalons RSS

    MCtray crashing with HIP installed


      I installed HIP 8 onto all of our laptops on the domain.  Since HIPs has been installed i keep recieving Mctray.exe not responding/crashing.  This is one of the errors i receive

      Problem signature:

        Problem Event Name:                        APPCRASH

        Application Name:                             McTray.exe

        Application Version:                 

        Application Timestamp:                     518813d5

        Fault Module Name:                          RPCRT4.dll

        Fault Module Version:                        6.1.7601.18205

        Fault Module Timestamp:                  51db96a4

        Exception Code:                                  c0000005

        Exception Offset:                                0001fa4b

        OS Version:                                          6.1.7601.

        Locale ID:                                             1033

        Additional Information 1:                  a7aa

        Additional Information 2:                  a7aa91f17ea749d42a4de3b390fa5b3d

        Additional Information 3:                  a7aa

        Additional Information 4:                  a7aa91f17ea749d42a4de3b390fa5b3d


      Any suggestions?