1 Reply Latest reply on Mar 10, 2014 8:50 AM by dinozoff

    User login

    dinozoff

      Hi,

       

      I'm running into problems with some users.

      2 of my 40 users can't login to EMM with the IOS app.

       

      An other user on the same device can login fine.

       

      38 users can login without any problem.

       

      The 2 users are locked in EMM (latest version). I unlock them and try again but still no luck.

      Usually I unlock thier accounts and then reset their password in ActiveDirectory. Except the 2 users this works all the time when needed.

       

       

      Is there a way to do some maintenance on the EMM server. It cleary has to do with the Userid.

       

      Any suggestions?