2 Replies Latest reply on Mar 10, 2014 9:24 AM by Tushar Kotwal

    Folder empty after Stinger scan

    aja0167

      I just scan my usb with stinger and found trojan, however when I opened the folder there is "the folder is empty" message. Note however that in the explorer, the usb message that there is almost 50% files. Is there any way to retrieve the files?

        • 1. Re: Folder empty after Stinger scan
          selvan

          Hi aja0167,

           

          Try the below steps and check to see if it helps

           

          Open Folder Options > Control Panel > Classic View - Small Icons > Folder Options > Select View tab > Make sure that Show hidden files option is checked. Also uncheck Hide protected System files.

           

          Re-insert Flash drive to see if you able to view your files. If yes copy the important files to your Hard Disk > Change the attributes that the files can be read ( Uncheck Hidden / Archive option) > Format your Flash drive after making sure you grabbed all important files. Re-copy the files that you had already.

           

          Now the files will be visible in all machines and even though Show Hidden files options is Unchecked.

          • 2. Re: Folder empty after Stinger scan
            Tushar Kotwal

            Hey can you provide any error snap for the same???