1 2 Previous Next 13 Replies Latest reply on Mar 12, 2014 6:52 AM by Laszlo G

    ePO 5.1 failed to activate agents

    miguel.padilla

      Hello,

       

      in our business we have problems with some workstations (more than 20) by the moment. Just an example.

       

      This workstation has the agent 4.8 deployed (last version). Also last version of Mcafee antivirus 8.8.

       

      It is reachable from ePO and is also enabled acces by c$ and admin$.

       

      Ping response and there is no Firewall between ePO Server and workstation.

       

      I have uninstalled manually the agent and i have installed again.

       

      Also the admin that we are using from ePO is an admin too in the workstation.

       

      The workstation is not duplicated.

       

      Still not working

       

      We get this error:

       

      3/03/14 17:42:54Waking up agent W1001259 using NetBIOS
      3/03/14 17:42:54Unexpected HTTP response code 500 received from remote computer
      3/03/14 17:42:54Wakeup agent failed
      3/03/14 17:43:52Expired. The task will be stopped.

       

       

      Can someone help me? Is a really weird bc i can't understand why i can't activate the agent, if I throw de deploy of the agent it works but when I try to activate it then I et the error that i showed before.

       

      Thanks a lot.

        1 2 Previous Next