2 Replies Latest reply on Mar 2, 2014 9:52 AM by selvan

    Virus Scan wont install, technical support wont install


      I keep receiving a message while trying to download mcafee that says "an error occurred while copying fill ___, cannot copy file to destination directory, click retry the operation or click cancel to cancel"

      whenever i try to click "retry" it doesnt work, i end up having to cancel it.

      where the ___ is in the message, is where it states a new file name every time, ex: "dat."

      this then leads to everything installing besides the virus scan.

      The computer will not allow the technical support to download either, it says its failed every time.

      Has anyone had this happen to them and knows a solution?

      Ive already updated my windows and restarted the computer, ive cleared the cookies and history for the internet.