1 Reply Latest reply: Feb 28, 2014 3:15 PM by Brad McGarr RSS

    Spam Report Delivery Times Wrong


      We just migrated to the SaaS system today.  Before the migration I set our time zone to Pacific time, and set our quarantine report delivery times to 12 PM and 4 PM.


      Around 11 AM the first report came in for everyone.


      Any ideas on why the timing is off by one hour?  I dont mind changing it to 1 PM and 5 PM to adjust it, but just making sure nothing is wrong on our side.


      Thank you.

        • 1. Re: Spam Report Delivery Times Wrong
          Brad McGarr

          Hi Jig1,


          What you're seeing is expected behavior. The time frames specified in the inbound policy refers to deliver by time, and the reports will run based on the number of people in a particular time block that are subscribed to ensure that those reports deliver by the specified time.