9 Replies Latest reply on Feb 26, 2014 2:25 PM by selvan

    Windows uninstall won't work


      Hi all,


      After forking over the money, my McAfee Internet Security won't install. As advised in this forum I first try to uninstall the McAfee trial software that came with my new laptop.

      But it is not possible to remove the trial software through Windows (8.1) Programs and Features. When I select McAfee and click Uninstall/Change I get a window which only let's me click cancel. The remove button is disabled (greyed out).

      Any suggestions would be appreciated.