Moved provisionally to VSE for better support.
Just to make things clear...what do you mean by task manager?
if a virus receive to my outlook client,
firstly mcafee doesn't do anything and i can see the virus in mail attachment.
and then if i open this virus's mail attachment and again mcafee doesn't do anything and i can run virus file.
at the end, now i can see virus on my windows and i can see it on windows task manager but mcafee still sleeping.
i think there is a configuration error but what is it?
Ah the windows task manager.
What exclusions (if any do you have setup in ePO)?
the last virus info is:
18.02.2014 10:25:10 Purchase Order 8990223-TT Copy82902.rar
Searches for that virus name don't give many results which suggests it's a new variant of an existing virus that hasn't made it into the definitions in the lastest DAT.
You could try increasing the sensitivity of the hueristics scanner in VSE to possibly detect it.
thank you for your reply. but vse can't find old viruses on my system. it think it running like a passive mode. how can i check it?
In the VSE Console, I'd check if the OAS (On Access Scanner) is enabled or disabled.
Then I'd check the OAS settings to see if it's configured to do anything.
Also check if there is a process called mcshield.exe.